The City of Jackson Surface Water System is currently experiencing a temporary widespread discolored water occurrence in our distribution system.
WHAT YOU NEED TO KNOW:
Is the discolored water safe to drink?
The discolored water being experienced during this discolored water episode is SAFE TO DRINK.
Your water continues to meet all State and federal drinking water standards for public health and safety. NO BOIL WATER ALERT IS IN EFFECT.
What is being done to fix the situation?
City crews are aggressively flushing lines to remove the discolored water from the affected areas.
What should I do during this discolored water occurrence?
We ask that you avoid using your washing machine and dishwasher until the water clears to avoid discoloration of your clothes, washing machines, and dishwasher.
My clothes & plumbing fixtures have been stained by discolored water. What can I do to remove the stains?
The City of Jackson provides Red-B-Gone to our customers to remove the stains from white clothes and plumbing fixtures when requested.
For more information, customers may call the following numbers:
Action Line 311 Hours: Monday - Friday 7:30 AM to 5:30 PM
Water Maintenance 601-960-1777 / 601-960-1778 Hours: Monday - Friday 8:00 AM to 5:00 PM
Water Lab 601-960-2723 Hours: Monday - Friday 7:00 AM to 4:00 PM
After 5:00 PM Monday through Friday and on weekends, please call 601-960-1875.
1820 TV Road
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