WJTV News Channel 12 - RALEIGH: 49,000 NC Medicaid cards mailed to wrong addresses

49,000 NC Medicaid cards mailed to wrong addresses

Posted: Updated:
RALEIGH, N.C. -

State health officials said Friday that they had inadvertently disclosed the personal information of tens of thousands of children receiving Medicaid coverage, but were tight-lipped about precisely what caused the massive privacy breach.
    
The N.C. Department of Health and Human Services issued a written release saying that new Medicaid cards for nearly 49,000 children were mailed on Dec. 30 to the wrong people. The information on the cards includes the children's names, Medicaid identification numbers, dates of birth and the names of their primary care doctors - personal medical data that is supposed to be tightly protected under federal law.
    
"The department has begun a careful review of this incident to determine how it occurred and to ensure personal information is protected," said Sandra Terrell, the state's acting Medicaid director. "DHHS knows exactly which Medicaid cards were sent to which addresses, and is rapidly working to issue correct Medicaid cards."
    
Agency spokesman Ricky Diaz said state officials were first informed of the problem on Thursday by county officials. The release publicly disclosing the breach was emailed Friday at 5:20 p.m., which Diaz insisted was "as quickly as possible."
    
New federal Medicaid eligibility rules starting Jan. 1 allowed the agency to shift medical coverage for more than 70,000 children of low-income families from the state-run NC Health Choice to Medicaid.
    
Diaz said the agency is investigating how the cards were addressed to the wrong people. He said the mistake did not involve either NCTracks or NC FAST, a pair of new problem-plagued computer systems that handle Medicaid enrollments and payments.
    
Diaz refused to provide details about what the agency's internal investigation had determined so far about the source of the error, responding to questions by repeating the same prepared talking points.
    
"We are investigating the matter thoroughly," Diaz said when pressed for details. "The review is not complete."
    
Diaz also said he could provide no information about when that review might be complete or when the results would be made public.
    
Diaz said children who were supposed to receive Medicaid cards but didn't can still use their old NC Health Choice cards in the meantime. Those who were mistakenly sent the cards will be receiving instructions about what to do with them, he said.
    
Diaz said the affected Medicaid accounts will be monitored for potential fraud.

  • PoliticsMore>>

  • NC flags lowered on day of Fulghum service

    NC flags lowered on day of Fulghum service

    Wednesday, July 23 2014 5:11 AM EDT2014-07-23 09:11:02 GMT
    A first-term North Carolina legislator who died last weekend will be formally remembered within state government and at the church he attended for decades.
    A first-term North Carolina legislator who died last weekend will be formally remembered within state government and at the church he attended for decades.
  • NC counties see sales tax changes in Senate bill

    NC counties see sales tax changes in Senate bill

    Tuesday, July 22 2014 10:46 PM EDT2014-07-23 02:46:55 GMT
    File PhotoFile Photo
    Four large North Carolina counties would see their authority to raise sales taxes scaled back in Senate legislation that its Republican supporters say would level the playing field across the state in generating revenue.
    Four large North Carolina counties would see their authority to raise sales taxes scaled back in Senate legislation that its Republican supporters say would level the playing field across the state in generating revenue.
  • State: Ex-Tarboro town manager used funds inappropriately

    State: Ex-Tarboro town manager used funds inappropriately

    Tuesday, July 22 2014 7:10 PM EDT2014-07-22 23:10:06 GMT

    The state auditor’s report determined that the former town manager “made nearly $366,000 of purchases" that were inappropriate.

    The state auditor’s report determined that the former town manager “made nearly $366,000 of purchases" that were inappropriate.

  • Trending StoriesTrending StoriesMore>>

  • Teen mom charged after baby found buried at Louisburg home

    Teen mom charged after baby found buried at Louisburg home

    Tuesday, July 22 2014 11:44 PM EDT2014-07-23 03:44:25 GMT
    Ashley Reed, 16, of Louisburg is charged with concealing a death after her infant was found buried beside her house.
    Ashley Reed, 16, of Louisburg is charged with concealing a death after her infant was found buried beside her house.
  • Largest companies by revenue in each state

    Largest companies by revenue in each state

    Thursday, July 10 2014 8:01 PM EDT2014-07-11 00:01:10 GMT
    Broadview Networks recently decided to find out the biggest -- by revenue -- company in each state in the US.The company used the Fortune 500 list to start with, but needed data by state, so it turned to Hoover's.With data from that company, they were able to search through each state's list of companies and then find the largest -- by revenue.Just flip through the list above and see who is the biggest in each state, what town they are based and their revenue.
    Broadview Networks recently decided to find out the biggest -- by revenue -- company in each state in the US.The company used the Fortune 500 list to start with, but needed data by state, so it turned to Hoover's.With data from that company, they were able to search through each state's list of companies and then find the largest -- by revenue.Just flip through the list above and see who is the biggest in each state, what town they are based and their revenue.
  • Couple arrested for having sex on Cortez Beach in front of beachgoers

    Couple arrested for having sex on Cortez Beach in front of beachgoers

    Tuesday, July 22 2014 1:08 PM EDT2014-07-22 17:08:35 GMT
    Bradenton Beach police officers were dispatched to Cortez Beach after a few people called 911 and complained about a couple having sex publicly, right next to a little girl on the beach.
    Bradenton Beach police officers were dispatched to Cortez Beach after a few people called 911 and complained about a couple having sex publicly, right next to a little girl on the beach.
Powered by WorldNow

1820 TV Road
Jackson, MS 39204

Telephone: 601.372.6311
Fax: 804.819.5569
Email: wjtvnews@wjtv.com

Can't find something?
Powered by WorldNow
All content © Copyright 2000 - 2014 Media General Communications Holdings, LLC. A Media General Company.