LOS ANGELES COUNTY, Ca. (KTLA) — Nearly a dozen people were stuck on a theme park ride at Universal Studios Hollywood Thursday afternoon after the ride encountered a mechanical issue.

Los Angeles County firefighters responded to the theme park in Universal City around 3:45 p.m. after 11 people became stuck on the Harry Potter and the Forbidden Journey ride within the Wizarding World of Harry Potter section of the park.

First responders were able to slowly get riders off the theme park ride, which takes riders along an indoor track that Universal says features “sudden tilting, turning and jarring action,” and “abrupt multi-directional motion that turns you on your back.”

The exact type of mechanical issue is unclear at this time. There have not yet been any reports of injuries related to the stalled ride.