Jackson neighbors experience low water pressure, city-wide boil water alert issued

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JACKSON, Miss. (WJTV) – Due to the extreme cold weather and low temperatures, Jackson leaders said the city’s water treatment plants are experiencing an inability to maintain pressure in the distribution system. Until adequate system pressure is restored, some areas may experience low to no water pressure.

The City of Jackson Water/Sewer Utilities Division has issued city-wide precautionary boil water advisory until further notice. The advisory affects 43,000 customers to the city’s drinking water system. The notice is for:

  • All surface water connections
  • This notice does not include well water connections

On Thursday, the city announced all well connections on the City of Jackson’s drinking water system were placed under a boil water notice.

All customers are advised to boil their drinking water until adequate pressure is restored to the system. Water should be brought to a rolling boil for one minute for the following: cooking or baking, making ice cubes, taking medication, brushing teeth, washing food, mixing baby formula or food, mixing juices or drinks feeding pets, washing dishes and all other consumption.

The city is encouraging neighbors to do their best to conserve water and call 311 or any of the numbers below to report low water pressure or no water at their home or business. Neighbors are also asked to report any visible water main breaks in the distribution system.

  • 601-960-1777
  • 601-960-1778
  • 601-960-1779
  • 601-960-1781
  • 601-960-0379

Neighbors will be notified when the advisory is lifted.

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