JACKSON, Miss. (WJTV) – Leaders with the City of Jackson announced a citywide boil water notice on Monday, November 15. They said there were complications at the city’s O.B. Curtis Water Treatment Plant and could lead to low to no water pressure in some areas of Jackson throughout the next few days. 

Workers are currently working to the get the system back online. They believe a bad batch of chemicals used to improve water quality was administered Saturday night. Leaders said this forced the city to shut down the conventional side of the plant and empty the basins.

The city’s other treatment facility, J.H. Fewell, has been helping to maintain water pressure to stay above the boil water threshold.

Leaders said the city has not been able to provide the adequate pressure of about 90 psi and pressure at the plant was nearing a 65 psi threshold by Monday afternoon. By Tuesday morning, the pressure at the plant had increased to about 75 psi.

The notice is for the city’s surface water connections and does not  include the Jackson-Maddox Well System connections. City Engineer Dr. Charles Williams said it will take two positive tests from the Mississippi State Department of Health (MSDH) to lift the notice, which could happen as early as Thursday.

Until then, neighbors are encouraged to boil their water for one minute before consuming it.

For more information, customers may call 601-960-2723 during business hours or 601-960-1778 (or 601-960-1875) after 4:00 p.m. and on weekends.