Upgrades in the works for Mississippi Driver’s License system


JACKSON, Miss. (WJTV) – Drivers looking to renew their licenses may see longer wait times this week.

The kiosks will be down at the Woodrow Wilson location for the rest of the week and others will be offline in the coming weeks.

But it’s part of a plan to improve services overall.

Like the license renewal kiosks at the Mississippi Highway Safety Office off Woodrow Wilson but they’ll be back online by Monday, August 1, 2016.

Department of Public Safety Public Affairs Director Warren Strain says the upgrade should mean improvements and faster service.

“This is been in the works for over four years now. We’re in the final stages of modernization as we move forward with phase in of the different elements of it and the kiosks. That’s what we’re dealing with right now,” said Strain.

The overhaul costs $43,000,000.

But according to Strain it’s necessary to replace the current system that’s about 45 years old.

But it means being careful and implementing changes over time.

“Two and a half million documents. Active documents in the system. We have to be very careful as we phase that in,” said Strain. “These documents contain all the information that is on your driver’s license or on your ID or your gun permit. So there’s a lot of information that is very sensitive and very personal. It’s also protected by federal law.”

Changes will continue until October and DPS is expected to make more announcements in the coming months.

Next week, more kiosks in other parts of the state will be down.

WJTV will keep checking and let you know where those are.

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